Let's Talk, Let's Listen: The Art of Communication

Research shows that a lack of effective communication is the #1 cause of broken relationships and inadequate work places. Poor communication often leads to family problems, conflicts, loneliness, dissatisfaction, stress and many other unwanted experiences. Unfortunately, over the course of our lives, many of us learn poor communication styles from family members, friends and broader societal norms.  We learn how to manipulate, dominate, be sarcastic, and other dysfunctional ways of dealing with people. The good news is we can learn communication techniques that will enhance our human interactions and give us more of what we want out of life. 

May May Ali delivers an insightful and entertaining presentation on effective communication skills.  Her vivid and down-to-earth talk is an eye-opening experience, as she humorously demonstrates common communication scenarios audiences will identify with.  Her relevant and useful content will imbue audiences with proven communication techniques they will feel inspired to learn and begin putting into action.  


Presentation Topics

May May talks about COMMUNICATION BARRIERS that most of us have been inadvertently guilty of expressing.  It’s been estimated that these barriers are used over 90% of the time when one or both parties in a conversation has a problem to be dealt with or a need to be fulfilled. Barriers include ways in which people judge one another, how they give solutions or advice, and how they avoid the concerns of who they’re communicating with. 

One of the major misconceptions about communication is that verbal expression is its most important element, but how we listen is just as essential. May May’s high-energy presentation include LISTENING TECHNIQUES (attending, following, and reflecting) that will shed light on just how vital the use of our ears are to effective communication. 

Each individual has a unique personal space – a physical, psychological, and values territory that is his/hers. When we think our personal space is being invaded or compromised, there are three major ways we can react. (1) Being submissive prevents us from speaking up for our needs or rights. (2) Being aggressive can be too abrasive, threatening or offensive. (3) Being assertive allows us to explain our needs or rights without mistreating others. The major goal of using ASSERTIVE COMMUNICATION is to maintain our self-respect, respect for others, and take control of our lives.

Whether our conflicts with others are big or small, we all have them.  However, many of us can learn how to avoid unnecessary strife. May May explains the CONFLICT RESOLUTION MEDTHOD, why it is an extremely important skill, and multiple ways it can be used. 

Reuel L. Howe. The Miracle of Dialogue (New York: The Seabury Press, Inc. 1963), pp. 23-24.

Robert Bolton. People Skills: How to Assert Yourself, Listen to Others and Resolve Conflicts. (Simon & Schuster, Inc. 1979), p. 119.